Kimio KaseFlavio EscóbarArmando Gumucio2026-03-222026-03-22202610.1007/978-981-95-3094-6_3https://doi.org/10.1007/978-981-95-3094-6_3https://andeanlibrary.org/handle/123456789/83470enSamuel Doria Medina’s (SDM) Managementbook-chapter