Rubén Colque MolloFranz Calani LazcanoMagdalena AlarcónJorge Arratia Calderón2026-03-222026-03-222001https://biblat.unam.mx/es/revista/cuadernos-del-hospital-de-clinicas/articulo/situacion-de-los-recursos-humanos-del-sector-publico-de-salud-en-el-departamento-de-la-paz-trienio-1998-2000https://andeanlibrary.org/handle/123456789/80104Total Quality Management (TQM) is a management philosophy and an operational methodology that provides a structured approach to improving health care. Group process is a key modality for achieving TQM goals. The background and similarities of group process as practiced by a psychiatric CNS are applied to the TQM role of group facilitator.enHumanitiesPolitical scienceGeographyarticle