Gestão do Portfólio de TI: Estudos de Caso Múltiplos em Empresas de Manufatura
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rlde
Abstract
A Gestão de Portfólio de TI (GPTI) esta sendo considerada uma das alternativas para justificar, analisar e gerenciar os investimentos em TI. Dessa forma, objetivo desse artigo é analisar a gestão dos investimentos em TI em empresas de manufatura e identificar como a GPTI, baseada em quatro dimensões (estratégica, informacional, transacional e infraestrutura), pode auxiliar nessa tarefa. Para esse propósito, três estudos de caso foram realizados, cujos responsáveis pela área de TI de cada empresa foram entrevistados com o auxílio de um roteiro semiestruturado. Os resultados indicam que a infraestrutura recebeu a maior parte dos investimentos em TI e que os gestores de TI encontraram dificuldades em definir as porcentagens dos investimentos em cada uma das dimensões propostas. Apesar dessa dificuldade, os entrevistados recomendaram o uso da GPTI para melhor gerenciar os seus investimentos.
The information technology Portfolio Management (ITPM) is seen as one way of identifying, analyzing, justifying and managing investments in information technology (IT). Accordingly, the main objective is to analyze it management of manufactures and identify how itPM, in four dimensions (strategy, informational, transactional and infrastructure), could help this issue. For this purpose, three case studies were developed. The it manager from each firm was interviewed with the aid of semistructured instrument. The preliminary results indicate that infrastructure receives the largest part of the investments and that it manager have difficulty defining the percentage of investments in it in the proposed dimensions. Despite this difficulty the interviewees recommended the use of the ITPM technique.
The information technology Portfolio Management (ITPM) is seen as one way of identifying, analyzing, justifying and managing investments in information technology (IT). Accordingly, the main objective is to analyze it management of manufactures and identify how itPM, in four dimensions (strategy, informational, transactional and infrastructure), could help this issue. For this purpose, three case studies were developed. The it manager from each firm was interviewed with the aid of semistructured instrument. The preliminary results indicate that infrastructure receives the largest part of the investments and that it manager have difficulty defining the percentage of investments in it in the proposed dimensions. Despite this difficulty the interviewees recommended the use of the ITPM technique.
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No. 18