Teletrabalho e autoeficácia no trabalho no setor elétrico colombiano: o papel moderador da criatividade e o papel mediador da motivação intrínseca

Abstract

The Colombian electric sector faces numerous post-pandemic challenges. Among them, deciding whether telecommuting continues to be the predominant form of work organization is one of the main issues. Therefore, this research aims to assess how telecommuting influences employee self-efficacy through intrinsic motivation as a mediating variable, creativity as a moderating factor, and the number of telecommuting days as a covariate. This is a quantitative, non-experimental, cross-sectional, and causally correlational study, with a sample consisting of 448 workers assessed through an online survey. Findings show that telecommuting is an appropriate scenario to increase work self-efficacy for individuals with a high education level. Additionally, the number of telecommuting days positively impacts self-efficacy and intrinsic motivation indices. Furthermore, creativity and work self-efficacy are associated with higher perceived creativity levels in employees, leading to better coping with job demands through behavioral strategies that make them more competent. Finally, intrinsic motivation mediates the relationship between telecommuting and self-efficacy. In conclusion, telecommuting is crucial for employees to optimize their self-efficacy through mechanisms such as autonomy, persistence, discipline, emotional stability, intrinsic motivation, and creativity.