Siete competencias gerenciales Apalancadas por la Inteligencia Emocional: Aplicación de la indagación Apreciativa en una Empresa Colombiana.

Abstract

An appreciative inquiry was performed over the course of two years based on a model of seven basic management competencies (self-consciousness and mastery of context, self-motivation and self-management, self-regulation and empathy, strategic thinking and innovation, appreciative and assertive communication, contextualized negotiation and conflict management, cooperative attitude and team building) for TERRANUM, a Colombian organization dealing with real state. The intent was to increase in each of the 32 directors who integrated the study group, seven basic management competencies, based on their self-evaluation and the results of four objective tests. The managers shared the need to develop aspects of their emotional personal and social emotional intelligence competencies and related skills: personal and contextual self-awareness, consciousness of their motivations and self-regulation The final results showed that 78% of the participants in the study increased their competencies to practice transformational leadership, 72% effective communication and 68% increased emotional self-regulation. Received: 02/12/2016 Accepted: 04/09/2017 How to reference this article: Salgado, C. (2016). Siete competencias gerenciales Apalancadas por la Inteligencia Emocional: Aplicación de la indagación Apreciativa en una Empresa Colombiana. Revista Interamericana de Psicología Ocupacional, 35(2), 90-102, Doi: 10.21772/ripo.v35n2a04