Dissolving clique behavior

Abstract

In Brief When cliques exist in the workplace, focus shifts away from the patient—the clique becomes the focus. Staff members' thoughts are preoccupied, and the potential for mistakes heightens. There's less concentration on the patient and nursing duties. Less time is spent in the delivery of patient care, as clique members frequently take longer breaks together. Insufficient numbers of staff who remain on the unit struggle in the absence of these coworkers.