Fostering Sustainable Rural Tourism Post-COVID-19: Determinants of Revisit Intention Among Costa Rican Tourists

Abstract

This study aims to identify the factors that influence the behavior of Costa Rican tourists visiting rural destinations after the COVID-19 pandemic, thereby contributing to sustainable rural tourism development. The study applies data analysis using the partial least squares (PLS) regression technique to evaluate a reflective measurement model, based on data collected via a questionnaire. The evidence indicates that for the analyzed destination, the most significant factors influencing the behavior of Costa Rican tourists visiting rural destinations after the COVID-19 pandemic are learning, ICTs, and, in particular, relaxation. Although biosecurity and social influence do not affect the intention to return, these findings highlight the crucial role of learning and ICTs in the tourist experience and loyalty to the destination. This study contributes novel empirical insights to the still limited post-pandemic research on rural tourism, by providing current information on changes in tourist behavior in a specific post-pandemic context. Additionally, it focuses on a popular rural tourist destination in Costa Rica, offering a deeper understanding of a less explored tourism segment, as most previous studies have examined urban or international tourism. Specifically, this research addresses the gap regarding domestic tourist behavior in rural areas using a quantitative approach (PLS), revealing key drivers of return intention. The findings may also be relevant for rural destinations facing similar post-pandemic challenges in other countries.