Gerencia educativa: comunicación interna en la Oficina General de Gestión de Recursos Humanos caso Perú
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Horizontes Rev. Inv. Cs. Edu.
Abstract
La comunicación interna dentro de las organizaciones educativas denota debilidades en la actualidad producto de las fallas vías o estrategias para llevar a cabo este proceso. por lo que la intención del estudio es comparar la comunicación interna en trabajadores de la Oficina de Gestión de Recursos Humanos. Se trata de un estudio básico, el diseño es descriptivo comparativo. La población estuvo conformada por 139 empleados pertenecientes a la Oficina de Recursos Humanos de una Entidad Pública en Perú. Se utilizó como técnica la encuesta a fin de obtener información de los trabajadores, para evaluar cuál era su percepción respecto a la comunicación interna se utilizó la escala de percepción sobre la comunicación interna. En las mediciones efectuadas en trabajadores profesionales (69,67) y técnicos (64,86), se observa una mayor media en trabajadores profesionales; por lo que se concluye que existe diferencias en la percepción comunicación interna entre trabajadores profesionales y técnicos de la Oficina de Recursos Humanos.
Internal communication within educational organizations currently shows weaknesses due to the lack of ways or strategies to carry out this process. Therefore, the purpose of the study is to compare internal communication in workers of the Human Resources Management Office. This is a basic study; the design is descriptive and comparative. The population consisted of 139 employees belonging to the Human Resources Office of a Public Entity in Peru. The survey was used as a technique to obtain information from the workers, to evaluate their perception regarding internal communication, the scale of perception on internal communication was used. In the measurements made on professional workers (69.67) and technical workers (64.86), a higher average is observed in professional workers; therefore, it is concluded that there are differences in the perception of internal communication between professional and technical workers of the Human Resources Office.
Internal communication within educational organizations currently shows weaknesses due to the lack of ways or strategies to carry out this process. Therefore, the purpose of the study is to compare internal communication in workers of the Human Resources Management Office. This is a basic study; the design is descriptive and comparative. The population consisted of 139 employees belonging to the Human Resources Office of a Public Entity in Peru. The survey was used as a technique to obtain information from the workers, to evaluate their perception regarding internal communication, the scale of perception on internal communication was used. In the measurements made on professional workers (69.67) and technical workers (64.86), a higher average is observed in professional workers; therefore, it is concluded that there are differences in the perception of internal communication between professional and technical workers of the Human Resources Office.
Description
Vol. 5, No. 21