Affect versus Cognition in the Chain from Perceived Quality to Customer Loyalty: The Roles of Product Beliefs and Experience

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dc.contributor.authorBjörn Frank
dc.contributor.authorBoris Christian Herbas Torrico
dc.contributor.authorTakao Enkawa
dc.contributor.authorShane J. Schvaneveldt
dc.coverage.spatialBolivia
dc.date.accessioned2026-03-22T13:54:02Z
dc.date.available2026-03-22T13:54:02Z
dc.date.issued2014
dc.descriptionCitaciones: 108
dc.identifier.doi10.1016/j.jretai.2014.08.001
dc.identifier.urihttps://doi.org/10.1016/j.jretai.2014.08.001
dc.identifier.urihttps://andeanlibrary.org/handle/123456789/43376
dc.language.isoen
dc.publisherElsevier BV
dc.relation.ispartofJournal of Retailing
dc.sourceTokyo Institute of Technology
dc.subjectPsychology
dc.subjectAffect (linguistics)
dc.subjectProduct (mathematics)
dc.subjectStructural equation modeling
dc.subjectLoyalty
dc.subjectCognition
dc.subjectQuality (philosophy)
dc.subjectMarketing
dc.subjectCustomer satisfaction
dc.subjectSocial psychology
dc.titleAffect versus Cognition in the Chain from Perceived Quality to Customer Loyalty: The Roles of Product Beliefs and Experience
dc.typearticle

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