Uso y potencialidades de las redes sociales y servicios de mensajería instantánea entre profesores universitarios de Sucre.
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Rev. aportes de la comunicación
Abstract
La presente investigación es de tipo descriptiva. Se llevó a cabo con el propósito de conocer la percepción de los docentes de la carrera de Comunicación Social de la Universidad San Francisco Xavier de Chuquisaca (USFXCH), respecto al uso y potencialidades de las Redes Sociales (RRSS) y servicios de Mensajería Instantánea (IM) en la función educativa. Los instrumentos que se utilizó fueron: el cuestionario, que se administró a 25 profesores (número total del plantel de educadores); y la entrevista semiestructurada, que se aplicó a cinco informantes clave, utilizando un tipo de muestreo no probabilístico por conveniencia Según los resultados, Whatsapp y Facebook son las herramientas digitales generales más conocidas y utilizadas, 80% realizan algunaacción con ellas todos los días, tanto en lo laboral como en lo personal; mientras que Moodle y Zoom son los medios digitales educativos más requeridos. Los profesores consideran que las RRSS y la IM son muy útiles porque benefician la comunicación horizontal, el contacto y el intercambio de información instantánea, favorecen a la complementación de las clases presenciales, el autoaprendizaje, la interacción grupal en línea, el trabajo colaborativo, generan nuevas opciones de evaluación y formas dinámicas de aprendizaje. En contrapartida, pueden ocasionar una deshumanización del proceso de enseñanza y aprendizaje, estados de aislamiento, distracción, pérdida de tiempo, desconcentración, impuntualidad, irresponsabilidad y algún tipo de adición que afecte el rendimiento académico. Por último, recomiendan crear espacios de reflexión crítica acerca de las ventajas de dichas TIC, y promover que tanto docentes como discentes desarrollen competencias digitales adecuadas, previa planificación didáctica y metodológica.
The present investigation is descriptive. It was carried out with the purpose of knowing the perceptionoftheteachersof Social Communication professor of the Universidad San Francisco Xavier de Chuquisaca (USFXCH), regarding the use and potentialities of the Social Networks (RRSS) and Instant Messaging (IM) services in educational. A questionnaire, was administered to the 25 faculty professors and semi-structured interview, was applied to five key informants, results show that Whatsapp and Facebook are the best known and most used tools, 80% of professorrs use them at least once every day, both at work and in their personal lives; while Moodle and Zoom are the most required educational digital media. Professors consider that RRSS and IM are very useful because they benefit horizontal communication, contact and instantaneous exchange of information, they complet face-to-face classes, self-learning, online group interaction, collaborative work, generate new evaluation options and dynamic forms of learning. On the other hand, they can cause a dehumanization of the teaching and learning process, states of isolation, distraction, loss of time, lack of concentration, unpunctuality, irresponsibility and affect academic performance. Finally, Professors recommend creating spaces for critical reflection on the advantages of such ICTs, and promoting that both teachers and students develop adequate digital competencies, following didactic and methodological planning.
The present investigation is descriptive. It was carried out with the purpose of knowing the perceptionoftheteachersof Social Communication professor of the Universidad San Francisco Xavier de Chuquisaca (USFXCH), regarding the use and potentialities of the Social Networks (RRSS) and Instant Messaging (IM) services in educational. A questionnaire, was administered to the 25 faculty professors and semi-structured interview, was applied to five key informants, results show that Whatsapp and Facebook are the best known and most used tools, 80% of professorrs use them at least once every day, both at work and in their personal lives; while Moodle and Zoom are the most required educational digital media. Professors consider that RRSS and IM are very useful because they benefit horizontal communication, contact and instantaneous exchange of information, they complet face-to-face classes, self-learning, online group interaction, collaborative work, generate new evaluation options and dynamic forms of learning. On the other hand, they can cause a dehumanization of the teaching and learning process, states of isolation, distraction, loss of time, lack of concentration, unpunctuality, irresponsibility and affect academic performance. Finally, Professors recommend creating spaces for critical reflection on the advantages of such ICTs, and promoting that both teachers and students develop adequate digital competencies, following didactic and methodological planning.
Description
No. 28