Perspectiva de directivos de instituciones educativas respecto al manejo de habilidades blandas y gestión escolar
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Horizontes Rev. Inv. Cs. Edu.
Abstract
La investigación analiza la influencia de las habilidades interpersonales de los directivos en la gestión escolar, enfocándose en su capacidad para comunicarse, comprender y relacionarse eficazmente con la comunidad educativa. El objetivo fue explorar las percepciones de directivos de instituciones educativas primarias en Lambayeque respecto a las categorías "habilidades blandas" y "gestión escolar". Bajo un enfoque cualitativo de tipo fenomenológico, se aplicaron entrevistas semiestructuradas validadas por un especialista. La información fue analizada mediante la técnica de codificación abierta (Open Coding). Los resultados revelan que competencias como la empatía, la comunicación asertiva, el liderazgo y la gestión de conflictos son esenciales para el rol directivo. Se concluye que la formación continua en estas habilidades es clave para evitar prácticas autoritarias, promover un clima institucional armónico y contribuir a una gestión escolar efectiva.
The research analyzes the influence of the interpersonal skills of principals in educational management, considering their ability to understand, communicate and relate effectively with the school community. The objective is to analyze the perceptions of the directors of primary level educational institutions in Lambayeque regarding the categories: "soft skills" and "school management" with a qualitative approach of phenomenological type, semi-structured interviews were applied. The interviews were validated by a specialist to selected directors. The interpretation of the interviewees was analyzed through the Open Coding technique. The results show that the strengthening of soft skills such as empathy, assertive communication, leadership and conflict management is essential for managerial performance. It is concluded that ongoing education and training in these competencies is key to avoid vertical leadership and to foster a harmonious institutional climate, thus contributing to effective school management and quality education.
The research analyzes the influence of the interpersonal skills of principals in educational management, considering their ability to understand, communicate and relate effectively with the school community. The objective is to analyze the perceptions of the directors of primary level educational institutions in Lambayeque regarding the categories: "soft skills" and "school management" with a qualitative approach of phenomenological type, semi-structured interviews were applied. The interviews were validated by a specialist to selected directors. The interpretation of the interviewees was analyzed through the Open Coding technique. The results show that the strengthening of soft skills such as empathy, assertive communication, leadership and conflict management is essential for managerial performance. It is concluded that ongoing education and training in these competencies is key to avoid vertical leadership and to foster a harmonious institutional climate, thus contributing to effective school management and quality education.
Description
Vol. 9, No. 38