Sistema de gestión de la calidad y expectativas de desarrollo en docentes de una Universidad Privada
Date
Journal Title
Journal ISSN
Volume Title
Publisher
Horizontes Rev. Inv. Cs. Edu.
Abstract
El artículo analiza los criterios de calidad que se vienen gestionando, el objetivo fue determinar la relación entre el sistema de gestión de la calidad y las expectativas de desarrollo en docentes de una universidad privada. La investigación es descriptivo-correlacional, aplicativa. Muestra no probabilística conformada por 465 docentes. Para recopilar datos se aplicó la técnica de encuesta, se utilizó dos instrumentos: escala sobre sistema de gestión de calidad (SIGECA) y escala de desarrollo docente (EXDO), validada por juicio de expertos. Los estadísticos empleados: Rho de Spearman, Kolmogórov-Smirnov y Shapiro-Wilk. Los resultados muestran que las implicancias son discutidas en función de la realidad sociolaboral del país. Concluye que existe relación directa .781, entre sistema de gestión de calidad y expectativas de desarrollo del docente.
The article analyzes the quality criteria that are being managed, the objective was to determine the relationship between the quality management system and the development expectations in teachers of a private university. The research is descriptive-correlational, applicative. Non-probabilistic sample made up of 465 teachers. To collect data, the survey technique was applied, two instruments were used: scale on quality management system (SIGECA) and scale of teacher development (EXDO), validated by expert judgment. The statisticians used: Rho de Spearman, Kolmogórov-Smirnov and Shapiro-Wilk. The results show that the implications are discussed according to the socio-labor reality of the country. It concludes that there is a direct relationship .781 between the quality management system and teacher development expectations.
The article analyzes the quality criteria that are being managed, the objective was to determine the relationship between the quality management system and the development expectations in teachers of a private university. The research is descriptive-correlational, applicative. Non-probabilistic sample made up of 465 teachers. To collect data, the survey technique was applied, two instruments were used: scale on quality management system (SIGECA) and scale of teacher development (EXDO), validated by expert judgment. The statisticians used: Rho de Spearman, Kolmogórov-Smirnov and Shapiro-Wilk. The results show that the implications are discussed according to the socio-labor reality of the country. It concludes that there is a direct relationship .781 between the quality management system and teacher development expectations.
Description
Vol. 5, No. 19
Keywords
sistema de gestión de la calidad, satisfacción laboral, expectativa de desarrollo docente, organización institucional, mejora continua., quality management system, job satisfaction, expectation of teacher development, institutional organization, continuous improvement., sistema de gestão da qualidade, satisfação no trabalho, expectativa de desenvolvimento docente, organização institucional, melhoria contínua.