La metacomunicación como dispositivo central de la intervención organizacional Enfoque comunicacional de la escuela de Lovaina
Abstract
En este artículo desarrollaremos el enfoque comunicacional de la escuela de Lovaina, que se centra en el análisis del dispositivo de intervención y de inducción del cambio en las organizaciones. Abordaremos la descripción del sistema de intervención, el análisis de los niveles de pilotaje de la misma - pilotaje corriente y metapilotaje - y los indicadores del metapilotaje, en el cual, la metacomunicación construida es el eje central del trabajo del interventor-consultor.
In this article we will develop the communicational approach of the Louvain's school, which is centred in the analysis of the tool in the intervention and induction of the change in the organisations. We will approach the description of the system of the intervention, the analysis of the levels of the pilotage in itself - current pilotage and metapilotage - and the indicators of the metapilotage, in which the built metacommunication is the central axis of the comptroller-consultant work.
In this article we will develop the communicational approach of the Louvain's school, which is centred in the analysis of the tool in the intervention and induction of the change in the organisations. We will approach the description of the system of the intervention, the analysis of the levels of the pilotage in itself - current pilotage and metapilotage - and the indicators of the metapilotage, in which the built metacommunication is the central axis of the comptroller-consultant work.
Description
Vol. 10, No. 10
Keywords
Comunicación interna, enfoque comunicacional de la escuela de Lovaina, intervención organizacional, metacomunicación y metapilotaje, comunicação interna, enfoque comunicacional da escola de Lovaina, intervenção organizacional, metacomunicação e metapilotagem, Internal communication, communicational approach of the Louvains school, organisational intervention, metacommunication and metapilotage