Tutoría académica inteligente: análisis de satisfacción estudiantil con la herramienta TUTOR AI
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Horizontes Rev. Inv. Cs. Edu.
Abstract
La incorporación de herramientas basadas en inteligencia artificial (IA) en la educación superior ha transformado la tutoría académica, ofreciendo acompañamiento personalizado y continuo. Este estudio tuvo como objetivo determinar la satisfacción de los estudiantes universitarios con la herramienta TUTOR AI. Se utilizó un enfoque cuantitativo mediante la aplicación de un cuestionario estructurado, evaluando cinco dimensiones: resolución de dudas académicas, generación de materiales de estudio, planificación y gestión del tiempo, evaluación formativa y satisfacción general. Los resultados mostraron un alto nivel de satisfacción global (M = 5,00), con mayores valoraciones en materiales de estudio (M = 4,36) y evaluación formativa (M = 4,22). No se encontraron diferencias significativas por género, pero sí por ciclo académico (p < 0.001). Las correlaciones más altas se dieron entre planificación y evaluación formativa (r = 0,87). Se concluye que TUTOR AI es una herramienta eficaz, aunque se requiere mejorar la precisión de sus respuestas.
The integration of artificial intelligence (AI) tools in higher education has transformed academic tutoring by offering personalized and continuous support. This study aimed to determine university students' satisfaction with the AI-based tool TUTOR AI. A quantitative approach was employed through the application of a structured questionnaire, assessing five dimensions: resolution of academic queries, generation of study materials, time management and planning, formative assessment, and overall satisfaction. Results indicated a high level of general satisfaction (M = 5.00), with the highest ratings in study materials (M = 4.36) and formative assessment (M = 4.22). No significant differences were found by gender, but differences by academic level were observed (p < .001). The strongest correlations emerged between planning and formative assessment (r = 0.87). It is concluded that TUTOR AI is an effective tool for academic support, although improvements are needed in the clarity and precision of automated responses.
The integration of artificial intelligence (AI) tools in higher education has transformed academic tutoring by offering personalized and continuous support. This study aimed to determine university students' satisfaction with the AI-based tool TUTOR AI. A quantitative approach was employed through the application of a structured questionnaire, assessing five dimensions: resolution of academic queries, generation of study materials, time management and planning, formative assessment, and overall satisfaction. Results indicated a high level of general satisfaction (M = 5.00), with the highest ratings in study materials (M = 4.36) and formative assessment (M = 4.22). No significant differences were found by gender, but differences by academic level were observed (p < .001). The strongest correlations emerged between planning and formative assessment (r = 0.87). It is concluded that TUTOR AI is an effective tool for academic support, although improvements are needed in the clarity and precision of automated responses.
Description
Vol. 9, No. 39