Gestión administrativa y tecnologías de información en entidades públicas, una revisión sistemática de la literatura
Abstract
La gestión administrativa integrada con las tecnologías de información es fundamental para las instituciones públicas. A pesar de progresos, siguen existiendo desafíos en cuanto a capacitación y cultura de la organización. Realizando un análisis detallado según el enfoque del método PRISMA, examinando 41 estudios entre artículos y libros. Los resultados revelan que la integración de las TI es clave para mejorar la eficiencia, transparencia y participación ciudadana en el sector público. La revisión sistemática evidencia un vínculo fuerte entre la gestión administrativa y la tecnología, destacando su papel esencial en la modernización y confianza en plataformas digitales para el desarrollo organizacional y gubernamental concluyendo que la gestión administrativa necesita una actualización permanente y la adaptación a las transformaciones sociales y tecnológicas, en particular con la incorporación de tecnologías emergentes como el análisis de grandes cantidades de datos y la inteligencia artificial. Esto supone modificar estructuras, capacidades y métodos.
Administrative management integrated with information technologies is fundamental for public institutions. Despite progress, challenges remain in terms of training and organizational culture. A detailed analysis was conducted using the PRISMA method, examining 41 studies, including articles and books. The results reveal that IT integration is key to improving efficiency, transparency, and citizen participation in the public sector. The systematic review demonstrates a strong link between administrative management and technology, highlighting its essential role in modernization and reliance on digital platforms for organizational and governmental development. It concludes that administrative management requires ongoing updating and adaptation to social and technological transformations, particularly with the incorporation of emerging technologies such as big data analytics and artificial intelligence. This requires modifying structures, capabilities, and methods.
Administrative management integrated with information technologies is fundamental for public institutions. Despite progress, challenges remain in terms of training and organizational culture. A detailed analysis was conducted using the PRISMA method, examining 41 studies, including articles and books. The results reveal that IT integration is key to improving efficiency, transparency, and citizen participation in the public sector. The systematic review demonstrates a strong link between administrative management and technology, highlighting its essential role in modernization and reliance on digital platforms for organizational and governmental development. It concludes that administrative management requires ongoing updating and adaptation to social and technological transformations, particularly with the incorporation of emerging technologies such as big data analytics and artificial intelligence. This requires modifying structures, capabilities, and methods.
Description
Vol. 5, No. 12
Keywords
Gestión administrativa, Gestión pública, Procesos administrativos, Tecnologías de información, Sistemas de Información, Tecnología digital, Administrative management, Public management, Administrative processes, Information technologies, Information systems, Digital technology, Gestão administrativa, Gestão pública, Processos administrativos, Tecnologias da informação, Sistemas de informação, Tecnologia digital