Optimización de los servicios de atención hospitalaria en iberoamérica: una revisión sistemática
Date
Journal Title
Journal ISSN
Volume Title
Publisher
Impulso
Abstract
Los sistemas hospitalarios en Latinoamérica y España a menudo enfrentan desafíos que tienen que ver con la eficiencia, el acceso y la calidad de la atención. La presente revisión tuvo el propósito de sintetizar la literatura en Latinoamérica y España en los últimos 10 años sobre optimización de servicios hospitalarios. Para esto, la metodología PRISMA se empleó mediante búsqueda en bases de datos internacionales como Scielo, Scopus, Proquest y Science Direct. Los estudios considerados fueron cuantitativos, cualitativos o mixtos. Entre los resultados, sugieren que mejorar la eficiencia, la seguridad y la humanización son claves para fortalecer el sistema hospitalario. Específicamente, se identificaron avances en tres aspectos como la gestión del servicio mediante tecnología; por otro lado, en la atención con procesos estandarizados y modelos predictivos, y finalmente en la satisfacción al reforzar la infraestructura, la equidad y el trato humanizado, tanto para pacientes ancianos o crónicos, como para el personal de salud.
Hospital systems in Latin America and Spain often face challenges related to efficiency, access, and quality of care. The purpose of this review was to synthesize the literature from the past 10 years in Latin America and Spain on the optimization of hospital services. For this, the PRISMA methodology was applied through searches in international databases such as Scielo, Scopus, Proquest, and Science Direct. The studies considered were quantitative, qualitative, or mixed. The results suggest that improving efficiency, safety, and humanization are key to strengthening hospital systems. Specifically, advances were identified in three areas: service management through technology; care supported by standardized processes and predictive models; and user satisfaction through the reinforcement of infrastructure, equity, and humanized treatment, both for elderly or chronically ill patients and for healthcare personnel
Hospital systems in Latin America and Spain often face challenges related to efficiency, access, and quality of care. The purpose of this review was to synthesize the literature from the past 10 years in Latin America and Spain on the optimization of hospital services. For this, the PRISMA methodology was applied through searches in international databases such as Scielo, Scopus, Proquest, and Science Direct. The studies considered were quantitative, qualitative, or mixed. The results suggest that improving efficiency, safety, and humanization are key to strengthening hospital systems. Specifically, advances were identified in three areas: service management through technology; care supported by standardized processes and predictive models; and user satisfaction through the reinforcement of infrastructure, equity, and humanized treatment, both for elderly or chronically ill patients and for healthcare personnel
Description
Vol. 5, No. 12